At PavingShopper, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or communicate with us. By engaging with PavingShopper, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us for support, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Usage Data: We automatically collect certain information about your interaction with our website, including your IP address, browser type, referring/exit pages, and operating system. This data is used to analyze trends, administer the site, and gather demographic information.
1.3 Cookies: Our website uses cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
2.1 Provide and Maintain Services: We use your information to process orders, deliver products, provide customer support, and communicate with you about your account and purchases.
2.2 Improve and Personalize: We analyze usage data and customer feedback to enhance our website, products, and services, and to tailor your experience based on your preferences and interests.
2.3 Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, or industry news. You can opt-out of these communications at any time.
2.4 Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, and that of our customers or the public.
3. Data Sharing and Third-Party Services
3.1 Service Providers: We may engage trusted third-party service providers to assist with website hosting, payment processing, order fulfillment, analytics, and marketing. These providers are obligated to maintain the confidentiality and security of your personal information.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
3.3 Aggregated Data: We may share aggregated, anonymized data with third parties for industry analysis, demographic profiling, and other similar purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Updates: You can review, update, or delete your personal information by logging into your account or contacting us at privacy@pavingshopper.co.uk.
5.2 Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy
Our website and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website and updating the “Last Updated” date at the top of this page.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
PavingShopper Sheeplands Landscape Centre Hare Hatch Sheeplands Reading, RG10 9HW Email: privacy@pavingshopper.co.uk Phone: 0118 469 3243
