In the event of receiving damaged goods exceeding 10%, please contact us promptly. While transport may cause breakages, we recommend ordering an extra 10% to ensure your project stays on track.
- Standard Size: 1200mm x 1000mm x 1000mm
- Maximum Weight: 1000kg
Deliveries are conducted by an 18-tonne vehicle. The delivery point must have adequate access and space for vehicle manoeuvre.
- Vehicle Dimensions: 18 tonnes, 4m tall, 10m long, plus 2m tail lift.
Road Surface Requirements
Acceptable surfaces are tarmac, block paving or concrete. Our trucks cannot operate on soft or loose ground.
A minimum width of 3m is required, on a hard and flat surface, free from obstacles and obstructions.
If our delivery guidelines don’t suit, please get in touch. We strive to accommodate your needs.
We do not operate hi-ab delivery vehicles, though arrangements can be made for larger orders. Contact us to discuss.
All deliveries are kerbside, utilising tail lift and manual pump truck. If a delivery attempt is unsuccessful due to any aforementioned issues, a redelivery charge may apply.
A signature is required upon delivery.